Who we are
JB Knight Global ltd is a registered company in the United Kingdom (Company Registration numer: 16355874)
When you use our website, create an account, or place an order, we may collect the following information:
Your name, Email address, Shipping and billing address, Contact phone number, Order and payment details (processed securely via third-party platforms), IP address and browser/device information, Any messages or correspondence sent to us
How We Use Your Information
We use your personal data to: Fulfill and deliver your orders, Send order confirmations, shipping updates, and account notifications, Provide customer service and respond to inquiries, Improve website functionality and shopping experience, Send marketing emails (if you’ve opted in), Maintain financial and transaction records for tax and compliance
Sharing Your Data
We respect your privacy and will never sell your personal data. We only share necessary information with:
a. Shipping and Delivery Partners
To process and deliver your orders, we share your name, address, contact number, and email with shipping agents like Royal Mail, Evri, DPD, or others, solely for delivery and tracking purposes.
b. Payment Processing
- WooCommerce – Our website is powered by WooCommerce, which handles your order and checkout experience. WooCommerce may collect data to ensure smooth transaction flow and record-keeping.
- PayPal – When you choose to pay with PayPal, your financial data is processed directly through PayPal’s secure payment gateway. We do not store your credit/debit card or banking information.
c. Service Providers
We use tools such as Google Analytics and email platforms to understand site traffic, performance, and communicate with you, always in accordance with GDPR.
D. Account management
If you request a password reset, your IP address will be included in the reset email.
Data Retention
We retain customer data only as long as necessary to fulfill the purpose it was collected for, including compliance with legal, tax, and accounting obligations. You can request deletion or update of your data at any time.
Your Rights (GDPR & UK Data Protection)
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
- Object to processing for specific purposes
- Request data portability
To exercise your rights, email us at: contact@jbksmartshop.co.uk
Cookies
Our website uses cookies to improve your experience, monitor traffic, and support essential site features. You can control cookie settings in your browser at any time.. These cookies may last for up to one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Find the complete cookies policy on www.jbksmartshop.co.uk/cookie-policy-uk/
Data Security
We use industry-standard safeguards including:
Limited access to sensitive data
SSL encryption
Secure payment gateways
Regular software updates
Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be posted here, and we encourage you to review it periodically.
Contact Us
If you have any questions or concerns about how we handle your data, contact us at:
JBK Smartshop
Email: contact@jbksmartshop.co.uk
Phone: 447405757700
Registered in the UK — Company No: 16355874